YingFeng Privacy Policy

This policy applies exclusively to ZheJiang YingFeng Communication Technology Co., LTD (hereinafter collectively referred to as “YingFeng Communication”, “we”, “our”, or “us”). We attach great importance to the protection of your personal information and privacy, and are committed to providing you with a secure and reliable service environment. This Privacy Policy is intended to help you clearly understand what data we collect, why we collect such data, how we use it, and how we safeguard your information.

1. Definition and Scope of Personal Information

“Personal Information” refers to any data recorded electronically or by other means that can identify an individual directly or indirectly, either alone or in combination with other information. For the purposes of this Privacy Policy, personal information includes but is not limited to:

Basic Information: such as your name, personal phone number, and email address.
Online Identifiers: such as your account information, IP address, and browser fingerprint.
Online Activity Records: including your browsing history, click behavior, registration and login data on our website.
Device Information: such as hardware serial numbers, MAC addresses, and unique device identifiers.
Location Data: if you voluntarily grant access to your location information.
Customer Service Records: such as call logs and recordings when you communicate with our team.
Inquiry Details: information you provide through our website’s inquiry forms, including project requirements, preferences, and other commercial data.

Sensitive Personal Information

“Sensitive Personal Information” refers to information that, if leaked, misused, or unlawfully disclosed, may harm personal or property safety, reputation, physical or mental health, or lead to discriminatory treatment.

In this policy, sensitive personal information may include:

Identification Documents: such as passport, national ID, or regional travel permits (only if voluntarily submitted for authentication or legal purposes).
Access Credentials: including system account IDs, email addresses, passwords, and browsing histories (depending on context and jurisdiction).

We will only collect and use such sensitive personal information where strictly necessary and with your explicit consent.

Non-Personal & Anonymized Information

Anonymized information refers to data that has been technically processed to prevent identification of any individual and cannot be restored to its original form. This type of data is not considered personal information under applicable data protection laws.

Similarly, data that does not pertain to a specific natural person—such as aggregated statistical data or generalized website usage metrics—is not regarded as personal information.

2. How We Collect and Use Your Personal Information

We collect and use personal information strictly in accordance with lawful, fair, and necessary business purposes. This includes information required to operate our website’s core services, as well as optional data used to improve your experience and our offerings.

(A) Personal Information for Core Business Functions

To provide you with our basic services—such as online inquiries, customer support, and business communication—we may collect and use the following types of personal information:

Contact and Inquiry Services

When you submit an inquiry or contact form through our website, we may collect:

Your name
Phone number and/or email address
Company name (if applicable)
Country or region
Project needs, customization requirements, or product preferences

This information allows us to:

Respond to your inquiry promptly
Provide a quotation or technical consultation
Arrange for follow-up communication with a sales or technical representative

If you do not provide this information, we may not be able to offer accurate support or respond to your business request.

Feedback and Service Improvement

If you submit feedback or suggestions, we may use the information to:

Improve our website, services, and customer experience
Conduct internal research, audits, or service evaluations
Maintain a record of customer satisfaction and performance tracking

Device and Browsing Data

When you visit our website, we may automatically collect certain technical data such as:

IP address and browser type
Device type and operating system
Pages visited and interaction behavior

This information helps us:

Monitor website performance and troubleshoot issues
Improve site usability and content
Ensure security and prevent fraudulent activity

(B) Situations Where Consent May Not Be Required

According to applicable data protection laws, we may collect or use personal information without your prior consent in the following cases:

When required by applicable law or regulation
To comply with a legal obligation or government request
To protect the life, safety, or property of an individual in emergencies
When information is voluntarily made public by you
When data is obtained from lawful public sources
When necessary to provide the services or products you have requested
To maintain the safe and stable operation of our website or services (e.g., identifying errors or security incidents)
Other lawful grounds permitted by applicable data protection regulations

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and support certain website functionalities. This section explains what cookies are, how we use them, and your choices regarding their use.

(A) What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your browser and store certain information such as user preferences, browsing behavior, or session data.

We may also use pixel tags, web beacons, and other local storage technologies to track user interaction for analytics and service improvement purposes.

(B) Types of Cookies We Use

We may use the following types of cookies:

Essential Cookies
Necessary for the basic functioning of the website, such as page navigation and access to secure areas.
Analytics Cookies
These help us understand how visitors interact with the site, such as pages visited, time spent, and error reports, using tools like Google Analytics.
Functionality Cookies
Allow us to remember your preferences and provide a more personalized experience.
Third-Party Cookies
Some pages may contain embedded content or services (e.g., from YouTube, Google Maps, or social sharing plugins), which may set cookies managed by those third parties.

(C) How We Use Collected Data

Data collected through cookies and tracking technologies may be used to:

Analyze website performance and visitor behavior
Improve site content, layout, and usability
Enhance loading speed and functionality across devices
Prevent fraudulent or malicious activities

We do not use cookies to collect personal information without your explicit consent.

(D) Your Cookie Choices

You have control over your cookie preferences:

Most browsers allow you to block or delete cookies through browser settings
You can disable third-party tracking by using browser extensions or privacy modes
Some cookies may be required for website functionality and cannot be disabled without impacting performance

Please note that disabling certain cookies may affect your experience and limit certain features of the website.

4. How We Share Your Information

We respect the privacy of your personal information and will not sell, rent, or trade your data to third parties for commercial purposes.

However, under certain circumstances, we may share your information with trusted third parties in accordance with this Privacy Policy, and only when necessary for business operations or legal compliance.

(A) Service Providers and Technical Partners

We may share limited personal information with third-party service providers who help us operate our website and deliver services, including but not limited to:

Web hosting and IT infrastructure providers
Email and messaging service platforms
Data analytics and performance tracking services
Customer service or CRM systems

All such third parties are contractually bound to maintain the confidentiality, integrity, and security of the data they process on our behalf, and may only use it for the specific purposes defined in our agreement.

(B) Legal Disclosures and Compliance

We may disclose your personal information if required to:

Comply with legal obligations or court orders
Respond to government or law enforcement requests
Investigate suspected violations of law, fraud, or security threats
Protect the rights, property, or safety of YingFeng Communication, its users, or the public

(C) Business Transfers

In the event of a merger, acquisition, asset sale, or corporate restructuring, your personal data may be transferred to the acquiring entity as part of that transaction. If this occurs, we will ensure the new entity continues to be bound by equivalent privacy protection obligations.

(D) International Transfers

If your personal information is processed outside of your country of residence (e.g., via cloud services), we will ensure appropriate safeguards are in place to protect your data according to applicable privacy laws and best practices.

(E) Aggregated or Anonymized Data

We may share aggregated or anonymized data with partners, advertisers, or affiliates for research, marketing, or industry analysis purposes. This type of data does not identify any individual and is not considered personal information under applicable law.

5. Your Rights

At ZheJiang YingFeng Communication Technology Co., LTD, we respect your rights and take your privacy concerns seriously. You have the right to access, correct, delete, or restrict the use of your personal information, as well as to withdraw your consent where applicable.

If you wish to:

Inquire about the personal information we hold about you
Request corrections or updates to your information
Delete your personal data from our systems
Withdraw any consent you have previously given
Submit a complaint or ask questions regarding our privacy practices

You may contact our customer service team directly:

Customer Service Hotline: 0574-89065023
Or email us at: frank@nhyingfeng.com

We will make every effort to respond to your request promptly and resolve any concerns within a reasonable timeframe, in accordance with applicable data protection laws.

6. Third-Party Links

Our website may contain links to third-party websites, platforms, or services that are not operated by ZheJiang YingFeng Communication Technology Co., LTD.

Please note that we are not responsible for the privacy practices, security policies, or content of these external sites. If you visit a third-party site via a link on our website, we encourage you to review their privacy policy independently.

Your interactions with any third-party services are subject to their own terms and privacy statements.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology updates. When we do, we will revise the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Significant changes will be clearly notified on our website or sent to you via the contact method you provided (if applicable).

8. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy or our handling of your personal information, please feel free to contact us:

ZheJiang YingFeng Communication Technology Co., LTD

Office: Room 1001, JiaMei Building, Yinzhou District, NingboCBD, China.
Headquarter Address: No.11 Huanyuan Road, Binhai Industrial Zone, Xidian Town, Ningbo,China
Phone: 0574-89065023
Email: frank@nhyingfeng.com

We will respond to your inquiry in a timely and responsible manner.